Terms & Conditions of Booking

​Cathedral City Markets Community Interest Group is herewith referred to as CCM .

  • The signing and submission of the CCM booking form available on this website, either physically or electronically, shall indicate that the person signing is willing, capable and authorised to enter into a legally binding contract on behalf of him/herself and his/her business under English Law that confers rights and responsibilities on both parties.
  • Bookings are only accepted from traders / exhibitors who have been vetted and are on the CCM Approved Trader List.
  • A contract shall not be formed until CCM has confirmed, in writing (including electronically), that the booking has been accepted. The contract shall be between CCM and the individual signing the booking form.
  • Any trader/exhibitor/craftsperson/artist/producer/promoter/charity booking space at a CCM event MUST have public liability insurance sufficient to cover any reasonably foreseeable circumstance. Anyone booking a space at such an event without this insurance will be refused permission to trade at the event and will not be eligible for a refund. Proof of cover MUST be sent when booking the first event.
  • The sale of food and drink for immediate consumption is strictly prohibited without prior agreement from CCM.
  • Food and drink traders / producers are responsible for ensuring that their production and preparation methods meet current health legislation guidelines and that they carry appropriate Health and Safety certificates and that anyone handling food at their stall has appropriate Food and Hygiene training and certification.
  • If hot food/drink is being offered for sale, the trader MUST ensure that any cooking/heating equipment is safe and that any gas equipment is checked and certificated. Public safety takes priority over any commercial consideration.
  • The full cost of the first event booked by return of invoice. Each event is to be paid for in advance and invoices will be issued for subsequent events booked by the trader. 
  • Cheques are to be made payable to "Cathedral City Markets CIC." In the event of there being too many applications for the space available cheques will be returned to unsuccessful applicants as quickly as possible. No interest will be paid.
  • All goods and products sold by traders MUST be legal and comply with all current English and European safety and consumer protection legislation. Goods should not be of a sexual or libidinous nature nor should they cause offence. The representative of CCM will make the final decision on what is, or is not, acceptable for CCM markets and events.
  • All traders agree to behave in a courteous and professional manner in their dealings with each other, the public and any representatives of CCM.
  • Any trader who is considered to be under the influence of drugs or alcohol, who is abusive or troublesome or who behaves in a manner that may bring an event into disrepute will be instructed to leave the event with no possibility of a refund. Such a trader will not be invited to any future events and will be removed from the CCM Approved Trader List.
  • CCM have a strict NO SMOKING policy in the event venue.
  • The use of radios or other electronic equipment to play music is forbidden without prior approval.
  • If any trader requires special access or equipment because of any disability or impairment then this must be made known to CCM prior to the event. The Organiser does not knowingly organise events in venues that are not accessible by the disabled.
  • Traders will be expected to stay for the full duration of the event. It is courteous to other traders not to start packing up until the time notified to you by your CCM representative. Any trader who leaves before the event has ended, without the permission of a CCM representative, will be removed from the Approved Trader List.
  • Overnight security is provided for all multi-day events. Security guard/s are on site to ensure that the venue remains as safe and as secure as possible and to act as a deterrent to the casual thief. They are not there to look after individual stalls during opening hours; this is the sole responsibility of the stallholder.
  • Stallholders must be at their stalls at least 30 minutes before the event opens and are required to remain at their stalls until the event has closed and all members of the general public have left the area. No liability for loss or damage to goods will be accepted by CCM should a trader leave their stall before the circumstances described above.
  • Should a trader cancel his or her booking/s, the following policy shall apply:
    a). No refund shall be due if a cancellation is made (whichever is the soonest):
    i). Within 4 weeks of the event date or
    ii). After the event has been advertised as 'Sold Out' on the CCM website.
    b). For cancellations not covered by sub-para (i) or (ii) above, refunds shall be made only when the space has been re-sold, otherwise no refund. CCM may, at their discretion, transfer payments to the next booking by the cancelling trader.
    c). If a trader cancels a booking for which only a deposit has been paid, and the cancellation falls within the timescale described in ai) and aii) above, the outstanding balance must be paid by the trader. Failure to do will result in the trader being removed from the 'Approved Trader' list.
    d). All deposits are non refundable. CCM may, at their discretion, transfer deposits to the next booking by the cancelling trader.
  • CCM reserves the right to refuse a trader´s application or to cancel a booking. No reason need be given.
  • Should CCM, prior to an event, cancel an event or a booking, full refunds will be given. In the event of cancellation by CCM, no liability will be accepted for extra costs incurred or sales lost. After an event has started, should circumstances (adverse weather, fire, flood etc) cause the event to be abandoned or closed prematurely, refunds will only be made at the discretion of the organiser.
  • CCM accepts no responsibility for matters or circumstances that are beyond their control. This includes, but is not limited to, bad weather, fire, flood, famine, poor economic trading conditions (local, national and global), civil unrest, General Elections, sporting events, royal marriages, terrorism and Acts of God. 
  • If a trader has a complaint at an event of a matter that is within the remit of CCM then he/she must inform the onsite CCM representative immediately. The representative will do everything reasonably possible to resolve the complaint. Should the trader remain unsatisfied then the complaint should be put in writing and emailed to ; CCM.   The Managing Director of CCM undertakes to investigate the complaint and respond, in writing, within seven working days to the complainant. The Managing Director's decision is final.
  • Fairs, markets and exhibitions should be fun, as well as an opportunity for traders to make money and so CCM hopes that all traders will enter into each event with courtesy, understanding and a positive attitude. For its part, CCM will endeavour to make the experience a pleasant one for traders and public alike.

Contact:

Cathedral City Markets CIC

E-mail: info@ccmarkets.co.uk

email is best!!!!

Phone: 07821 675 949

Landline: 01209 697 202

 

Market Dates 2017

April 28th + 29th

June 2nd + 3rd + 4th (3 days)

June 30th + July 1st

July 28th + 29th

August 11th + 12th + 13th (3 days)

September 29th + 30th

October 27th + 28th + 29th (3 days)

November 24th + 25th + 26th (3 days)

All markets will be held on Lemon Quay Piazza, Truro, TR1 2PU, in front of Marks & Spencer's, Debenhams, and Primark.

 

Market Opening Hours:

 

Friday:      Open: 10.00   Close: 16.30

Saturday:  Open: 08.45   Close: 16.45

Sunday:     Open: 10.00 Close 16.00*

 

* 3 day markets only. 2 Day markets are Fridays and Saturdays.

 

Company Number

Registered at Companies House, Number 09412964

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